Client Communication: Helping You Avoid Grievances

Join attorney Claude Ducloux for a discussion of the most significant areas of grievances against lawyers and how practicing attorneys can manage those situations to avoid grievances. The course includes discussion of the top five problems leading to grievances against lawyers, interviewing skills to avoid misunderstandings, controlling the narrative, responding to complaints, and handling billing controversies after retention.

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Total General Credits: 1.0 Total Ethics Credits: 0.5

To find out if this is credited in your state, contact Cheryl Ischy at

Course Details:

Formats Available
Audio Recording, Video, Text
Release Date
Jun 28, 2017
On Demand
Available now
Course Duration
60 minutes

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