Best Practices

What Is Legal SaaS & How to Choose the Right One

Gabriela Jhean
Gabriela Jhean
September 19, 2023

In today's dynamic legal landscape, staying ahead requires innovative solutions. Legal Software as a Service (SaaS) is one such solution that is transforming the way law firms operate and connect with clients. From document management to workflow efficiency, legal SaaS is quickly becoming indispensable to modern law firms seeking enhanced productivity.


In this article, we'll explore everything you need to know about legal SaaS, including:

  • Benefits of using legal technology to streamline daily operations,
  • How to use legal technology to your advantage
  • The key factors to consider when choosing the right SaaS for your firm

Let's get started.


What Is Legal SaaS?

Legal SaaS is a cloud-based software that uses a subscription licensing model. Law firms pay a semi-recurring fee (often monthly or annually) to access, manage, and streamline various workflows of their practice. The software houses applications on remote servers, which eliminates the need for licenses and local installations for each user. Instead, legal SaaS is accessible to legal professionals anywhere with an internet connection.


Are Many Lawyers Switching to SaaS?

In the past few years, the legal industry has witnessed a significant shift toward the adoption of legal software solutions. The COVID-19 pandemic served as a catalyst for many lawyers who weren't already using SaaS. According to the LawPay and MyCase 2022 Legal Industry Report, 57% of surveyed legal professionals reported that their firms invested in cloud computing tools during the past year because of the effects of the pandemic.

At the time of the report, 80% of respondents confirmed that their law firm was currently using cloud-based software.

What Are the Benefits of SaaS for Law Firms?

As law firms of all sizes recognize the advantages of SaaS, more lawyers are embracing it as a solution to optimize workflows.


Some of its greatest benefits include:

Improved Document Management

Efficient document management is crucial for a successful practice. Legal SaaS enables law firms to go paperless with a centralized platform to securely store, organize, and collaborate on documents. This ensures that all team members have access to the latest versions while enhancing collaboration and reducing the risk of errors.

More Cost-Efficient Approach to Technology

SaaS solutions often eliminate the need for expensive hardware, maintenance, and in-person IT support. Law firms can subscribe to the services they need, with the ability to scale as your practice evolves. This cost-effective approach allows firms to strategically allocate resources.

Accessibility From Anywhere

The remote accessibility of SaaS for law firms is one of its greatest assets. Lawyers can seamlessly access important case information from anywhere—eliminating geographical restrictions and enabling lawyers to collaborate and serve clients regardless of location.

How Can Law Firms Use SaaS?

As law firms turn to cloud-computing legal solutions, it's important to understand how its applications can be used in your practice.

Some of the key features of SaaS for law firms include:

Document Generation

Lawyers often deal with a multitude of documents, from NDAs to invoices. Legal SaaS can greatly improve your document generation workflow by putting legal automation at your fingertips. Access templates from anywhere, import client information, and share with other team members. You can also send documents directly to clients via the client portal of your case management software.


Legal SaaS platforms offer specialized accounting tools tailored to law firms. Your legal billing software can help you simplify the invoicing process while time-tracking software ensures no billable hours slip through the cracks.

SaaS platforms can also streamline your firm's financial reporting. You can generate custom reports in no time that provide a detailed view of your firm's financial performance. This data can help you identify what's working and what's not to manage your time and resources accordingly.

By storing these financial tools on the cloud, you can keep a close eye on outstanding payments and automate the accounts receivable process for even greater efficiency. Cloud-based accounting also minimizes the risk of data loss. This ensures that your financial information is securely backed up and retrievable whenever and wherever you need it.


Legal SaaS makes it easy to manage your calendar. Appointments, court dates, and important deadlines can all be recorded to help lawyers stay up to date on their schedules and manage their time effectively. You can also keep your team in sync by offering transparency over one another's calendars. Legal SaaS calendaring reduces scheduling conflicts and the time-consuming micro-communications that occur as a result.

Legal Project Management

Every case requires project management. The more complex the case, the more critical effective project management becomes.

SaaS for lawyers can break down even the most intricate cases into manageable tasks. Assign responsibilities and track progress across participating members for seamless collaboration—keeping your team aligned and striving toward the same goals.

Project management is also key to enhancing the productivity at your firm. With everyone referring to the same centralized platform, you ensure your team has immediate access to the latest case update or relevant document.

How to Choose the Right Legal SaaS for Your Firm

Choosing the right legal SaaS for your firm can significantly impact the efficiency of your workflows and their usability over time. The good news is that it isn't hard to make an informed decision when you know what to look for.

Below are five key considerations to help you choose the best software for your law firm:

  1. Assess Your Firm's Needs: Before diving into your legal SaaS options, take a close look at your firm's specific needs. What pain points are you looking to address? Are there certain processes that could be more efficient? Identifying your priorities will guide your assessment of various SaaS platforms.

  2. Scalability and Flexibility: Reflect on the growth trajectory of your firm. Is the SaaS solution you’re considering scalable enough to meet your expanding needs? Make sure that the platform offers the flexibility to adjust as your firm evolves.

  3. User-Friendly Interface: A user-friendly interface is essential for getting the most out of your legal SaaS. Your team should be able to navigate the software with ease, minimizing the learning curve and maximizing productivity.

  4. Integration Capabilities: Look for SaaS solutions that seamlessly integrate with your existing tools. Whether it's document management software, email platforms, or case management systems, compatibility is key to maintaining a cohesive workflow.

  5. Security and Compliance: Legal work involves sensitive information. Make sure the SaaS provider adheres to strict security measures and compliance standards to safeguard your data. This includes features such as data encryption, secure storage, and regular security updates.

Empower Your Firm and Boost Productivity With Legal SaaS

Legal SaaS is here to stay and can revolutionize the way your firm operates. It’s also easy to get started when you have the right tools. Enter LawPay, the leading billing and payments software on the market.


LawPay is a cutting-edge platform that integrates seamlessly into your workflow. You'll gain access to essential features, like online payment solutions, invoicing, time and expense tracking, QuickBooks integration, and more.

Beyond simplifying billing and payments, LawPay's partnership with MyCase makes it easy to stay organized for every aspect of your practice. MyCase is a cloud-based case management software that gives legal professionals the ability to streamline their practices and maximize their time with time-tracking, trust accounting, automated client intake, and more.

MyCase and LawPay, together, can equip you with all the tools you need to successfully run your practice from wherever you go. To learn more about how this legal SaaS partnership can improve your firm’s productivity, schedule a demo with LawPay and a free trial with MyCase.