2025 Legal Industry Report
Insights on Law Firm Profitability, Efficiency, and AI Adoption
Law firms are at a turning point.
Financial pressures, rising client expectations, and evolving
technology are reshaping their operations.
AI,
automation, and digital payments aren’t just buzzwords—they’re
competitive advantages. But how are firms maximizing this
advantage? And where do roadblocks remain?
The 2025
Legal Industry Report examines the most relevant and recent shifts
in legal finance, billing, and operations, equipping firms with
the insights they need to work smarter, scale faster, and stay
ahead.
Inside the 2025 Legal Industry Report
The Biggest Challenge? Getting Paid.
Delayed payments strain cash flow, and 68% of firms still struggle with fee collection. Those embracing automation and online payments are turning revenue headaches into financial stability.
The Biggest Opportunity? A Shift to Automation.
AI isn’t replacing lawyers—it’s eliminating inefficiency. 61% of firms report greater efficiency with AI-powered billing and invoicing, cutting errors and speeding up payments. The real barrier isn’t technology—it’s trust.
The New Normal? Flexible Work.
Law firms are moving beyond hybrid and remote work to fully embrace digital operations. With 78% using e-signatures, 76% relying on e-filing, and 64% adopting cloud-based billing, digital management is now a necessity for attracting top talent and enhancing client service.
The Easiest Way to Improve Your Bottom Line
Firms that integrate payment processing with billing software get paid faster, strengthen cash flow and eliminate billing bottlenecks.
- 82% of law firms we surveyed now accept credit and debit card payments.
- 59% say integrating payment processing into their billing software leads to faster collections.
- Online payment software saves 35% of firms 1-5 hours per month—and 5% save 15+ hours.
In short, getting paid shouldn’t be a hurdle. With the right tools, it can be the easiest part of your day.
Turn Insights Into Action With These Additional Resources
I’ve been writing about legal technology and speaking to my colleagues about the importance of understanding and implementing technology for nearly twenty years...My hope is that the analysis offered in this report provides the benchmarks and information needed to make informed, strategic decisions about your firm in the coming year.
Nicole Black / Esq